Terms of Use

  • COURSE FEES:
    All course fees are fixed and are inclusive of VAT(20%) wherever applicable. Please be aware that we cannot offer any discounted rates for new or existing clients.
  • REGISTRATION:
    All registrations must be done via the website – we are unable to process any payments, course bookings or provide access to any online materials if the proper registration procedure is not followed. To register please go to registration page.
  • PAYMENT:
    All payments for SPMM Courses and materials must be made using a Debit/Credit Card via the website. The payment will appear as SPMM Course on your bank/card statement. When booking for face-to-face clinical courses (CASC champion, CASC weekend course, CASC Mock exams, BST, ST4 courses) please check with the us to confirm your reservation status before booking accommodation and travel. The automated email received only confirms your registration - not the availability of a place in the course. SPMM course will not be liable to refund accommodation/travel expense of candidates who do not follow these guidelines.
  • ACTIVATION:
    Accounts will be activated within 24hrs of receipt of payment. The expiry date is set from the time the purchase is complete. Should you experience any delays in activation please contact a member of our team immediately at spmmcourse@gmail.com.
  • CANCELLATIONS:
    Requests for the cancellation of a course must be made in writing via email to spmmcourse@gmail.com The date and time on this email will serve as the cancellation time and will be used to determine the appropriate cancellation fee – listed below.
    Cancellation Fees
    • Online Courses: No refund provided at any time after the purchase as access is provided immediately when purchased (No 'cooling off' if cancelled).
    • Classroom-based courses: Cancellations made within 4 weeks of the course date will receive no refund with the following exception (A). Printed materials will not be posted at any time to any user. This is applicable even when the purchase was made less than 4 weeks before the course date.
    • For cancellations made more than 4 weeks before the course date 50% fee will be refunded. Printed materials will not be posted
    • Exception (A)
    • If you are a customer from an EU member country (including UK), and if you cancel within a period of 7 working days from the purchase date ('cooling off' period) you will receive a full refund as long as you have not ‘used the website’ and the cooling off period does not include the advertised course date. ‘Use of the website’ is defined as logging in with user name and password after a purchase to view any page that is accessible only to paid users and may or may not involve viewing/downloading documents and Question Bank.

    • Please note:
    1. If you have logged in after purchasing a classroom course within the cooling off period, we may still be able to refund your course fees after an administration charge of £40. The same cancellation policy as above will apply for cancellations due to any reasons including weather or transport disruptions.
    2. We are aware that you may have truly extenuating circumstances. In this case, we will be flexible but the SPMM course reserves the discretion to make this decision. All complaints must be made in writing (email or post) to our contact address shown in the 'Contact Us' page of this site.
  • VISA REFUSALS:
    All candidates who require a UK visa to attend classroom courses should ensure they have necessary travel documents and visas in place before applying for the course. We do not treat visa refusals as exceptional circumstances and we are not obliged to refund course costs for those who apply for visa after purchasing the course.
  • REFUNDS:
    If a refund (full or partial) is made after the purchase at any time, SPMM Course reserves the right to terminate the continued access of the user, unless a prior arrangement for continued access is agreed with the user.
  • TRANSFERS:
    No payments can be transferred to another course, or another diet. The booking would need to be cancelled and the new course booked. Please do not email us with transfer requests.

  • USAGE POLICY:
    The username and password are for the use of the individual purchaser only. GROUP PURCHASES ARE NOT ALLOWED. By purchasing the course access, you agree to use the materials for educational purposes for the SINGLE INDIVIDUAL PURCHASER only. We reserve the right to use our security system to check if log-in details are being shared. If an inappropriate use is detected, your account will be automatically locked and you will be denied access until your account is reviewed by our website support team. We reserve the right to cancel your purchase without a refund and to claim financial compensation from you under the trade regulations of England and Wales if inappropriate use is detected.

    Please note that if you use multiple devices you need to log out from one in order to log in to the current device that you want to use. If not, you will get an automatic log-out from your current device.

  • PRIVACY POLICY:
    What does the GDPR mean?

    The GDPR replaces the current privacy law (the Data Protection Act 1998) and introduces new rights for people to access the information businesses hold about them, obligations for better data management, and a new regime of fines.

    What is personal data?

    This hasn’t changed. Any information that directly or indirectly could identify an individual is personal data. This includes information, such as names, addresses, phone numbers, date of birth, as well as IP addresses, financial information, social media information, etc.

    Why does GDPR apply to us?

    GDPR applies to us as we either collect or process personal information in our registration process. Processing includes recording and holding personal data.

  • COURSE MATERIALS:
    All our online revision notes are printable. The Question Bank is purely for online use and cannot be printed.
  • COURSE MATERIALS COPYRIGHT:
    All course materials are copyrighted to the SPMM Course and are sold on the basis of private use to individual users. This website is owned and operated by SPMM Course Ltd (UK: 06778854). All the content on this website is the property of SPMM Course and is protected by copyright and other intellectual property laws in accordance with the laws of England and Wales. By purchasing our products you agree that no part of our study materials will be shared in electronic, printed or any other format to a third party other than the purchaser. Text or questions from our study materials should not be posted on any public forum without our explicit written permission. Disputes are exclusively subject to the jurisdiction of the courts of England and Wales. We reserve the right to change, modify, add or remove portions of these Terms and Conditions in its sole discretion at any time and without prior notice. If these Terms and Conditions are not accepted in full, please terminate the usage of this website immediately.